APA Style

Stratten, Scott, Alison Kramer. (2014). UnSelling: The New Customer Experience . New Jersey: John Wiley & Sons.

Chicago Style

Stratten, Scott, Alison Kramer. UnSelling: The New Customer Experience. New Jersey: John Wiley & Sons, 2014. Teks (Text).

MLA Style

Stratten, Scott, Alison Kramer. UnSelling: The New Customer Experience. New Jersey: John Wiley & Sons, 2014. Teks (Text).

Turabian Style

Stratten, Scott, Alison Kramer. UnSelling: The New Customer Experience. New Jersey: John Wiley & Sons, 2014. Teks (Text).