APA Style

Tjiptono, Fandy. (2017). Service Management: Mewujudkan Layanan Prima Edisi 3 (3). Yogyakarta: Andi.

Chicago Style

Tjiptono, Fandy. Service Management: Mewujudkan Layanan Prima Edisi 3. 3 Yogyakarta: Andi, 2017. Teks (Text).

MLA Style

Tjiptono, Fandy. Service Management: Mewujudkan Layanan Prima Edisi 3. 3 Yogyakarta: Andi, 2017. Teks (Text).

Turabian Style

Tjiptono, Fandy. Service Management: Mewujudkan Layanan Prima Edisi 3. 3 Yogyakarta: Andi, 2017. Teks (Text).