APA Style
Tjiptono, Fandy. (2017).
Service Management: Mewujudkan Layanan Prima Edisi 3 (3).
Yogyakarta:
Andi.
Chicago Style
Tjiptono, Fandy.
Service Management: Mewujudkan Layanan Prima Edisi 3.
3
Yogyakarta:
Andi,
2017.
Teks (Text).
MLA Style
Tjiptono, Fandy.
Service Management: Mewujudkan Layanan Prima Edisi 3.
3
Yogyakarta:
Andi,
2017.
Teks (Text).
Turabian Style
Tjiptono, Fandy.
Service Management: Mewujudkan Layanan Prima Edisi 3.
3
Yogyakarta:
Andi,
2017.
Teks (Text).