APA Style

Tjiptono, Fandy. (2019). Service, Quality dan Customer Satisfaction Edisi 5 (5). Yogyakarta: Andi.

Chicago Style

Tjiptono, Fandy. Service, Quality dan Customer Satisfaction Edisi 5. 5 Yogyakarta: Andi, 2019. Teks (Text).

MLA Style

Tjiptono, Fandy. Service, Quality dan Customer Satisfaction Edisi 5. 5 Yogyakarta: Andi, 2019. Teks (Text).

Turabian Style

Tjiptono, Fandy. Service, Quality dan Customer Satisfaction Edisi 5. 5 Yogyakarta: Andi, 2019. Teks (Text).