APA Style

Hoffman, K. Douglas, John E.G. Bateson. (2017). Services Marketing: Concepts, Strategies, & Cases (5). USA: Cengage Learning.

Chicago Style

Hoffman, K. Douglas, John E.G. Bateson. Services Marketing: Concepts, Strategies, & Cases. 5 USA: Cengage Learning, 2017. Teks (Text).

MLA Style

Hoffman, K. Douglas, John E.G. Bateson. Services Marketing: Concepts, Strategies, & Cases. 5 USA: Cengage Learning, 2017. Teks (Text).

Turabian Style

Hoffman, K. Douglas, John E.G. Bateson. Services Marketing: Concepts, Strategies, & Cases. 5 USA: Cengage Learning, 2017. Teks (Text).