APA Style

Wirtz, Jochen, Christopher Lovelock. (2016). Services Marketing: People, Technology, Strategy (8). singapore: World Scientific Publishing.

Chicago Style

Wirtz, Jochen, Christopher Lovelock. Services Marketing: People, Technology, Strategy. 8 singapore: World Scientific Publishing, 2016. Teks (Text).

MLA Style

Wirtz, Jochen, Christopher Lovelock. Services Marketing: People, Technology, Strategy. 8 singapore: World Scientific Publishing, 2016. Teks (Text).

Turabian Style

Wirtz, Jochen, Christopher Lovelock. Services Marketing: People, Technology, Strategy. 8 singapore: World Scientific Publishing, 2016. Teks (Text).